Retaining The Talent – Personal & Professional Development

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Throughout our lives we are faced with countless challenging decisions, many that influence the pathways we take and where we land on the career ladder. As an employer, and employee, in South Africa we are prone to focus on monetary and tangible elements in our work environment – raises, benefits, travel distance to work, working hours and more, all of which are important to consider, of course. The South African employment market is currently experiencing an economic downturn ...

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The Thinker and the Feeler

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Understanding how your employees, team and project members think is one of the key success drivers of managing resources and creating a strong team that work efficiently together to achieve strategic objectives. It takes more than dolling out a couple of high-fives at a team building event to produce a well-oiled team. Clashing opinions and egos can spark off internal politics, create despondence and lower morale. Understanding how someone approaches their day-to-day tasks, communicates with others and deals ...

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Medium Term Budget Statement – Tax Essentials Synopsis

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o The first automatic exchange of information between tax jurisdictions took place in September 2015. The system is aimed at assisting revenue authorities across the globe with combatting base erosion and profit shifting.

o South African taxpayers who has been using offshore bank accounts to evade South African tax will be well advised to seek professional assistance in regularising their tax affairs as soon as possible.

o Employment Tax Incentives in the amount of R3.9billion has been claimed by 36 000 employers for 250 ...

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Richard Branson: Companies Should Put Employees First

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The Virgin founder shares how making employees the top priority can bring benefits for both customers and investors.
By Oscar Raymundo

IMAGE: Getty Images

Richard Branson was able to build Virgin into a global powerhouse by focusing on two key words: customer service.

From Virgin Atlantic to Virgin Mobile, Branson says, each new Virgin venture has shared the brand’s unrivaled commitment to customers. In fact, the famed entrepreneur refused to place the Virgin name on a company he acquired until it had been ...

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Turning Ducks Into Eagles

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There are only two kinds of people – ducks and eagles. Ducks act like victims, and just go around saying ‘Quack! Quack! Quack!’ Eagles take the initiative and soar above the crowd.

We all know that the best customer service has little to do with systems, processes, loyalty programmes and similar unless you first get your staff on board. The biggest challenge facing you is how you get every person in your company both able and willing to take care of ...

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Who Gets a Raise?

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Is it time to ask for a raise? Neil Irwin at The Upshot writes that this could (finally) be a good year for wages, with small businesses, and a big health insurer, planning to increase pay. And The Billfold titled a recent post “The Year America Gets a Raise” (though its author, Mike Dang, also cautioned that “we can only watch and wait” to see if wages really rise).

But even a large-scale increase in wages might not benefit everyone equally ...

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